Privacy Policy

Klynx ("we", "our", or "us") provides automated customer communication services for businesses. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

We may collect the following information when you interact with a business using Klynx:

Phone number
Name (if voluntarily provided)
Message content and communication history
Service-related information shared during interactions

2. How We Use Information

We use collected information to:

Respond to customer inquiries and missed calls
Provide customer support
Schedule and confirm appointments
Send service-related updates and notifications
Improve communication systems and service quality

3. SMS Communication & Prior Express Consent

Klynx facilitates SMS communication on behalf of businesses. SMS messages are only sent to individuals who have provided prior express consent to the business.

Consent Methods

Consent may be obtained through:

Website forms with a clear, unchecked SMS consent checkbox
Direct opt-in via SMS (e.g., initiating a text conversation)
Verbal consent during a phone interaction
Other documented opt-in methods compliant with applicable laws

When a user initiates contact with a business (such as placing a phone call or sending a message), and prior consent has been established, Klynx may send an automated SMS response as a direct reply to that interaction, including missed-call follow-ups.

Message Content & Frequency

By providing consent, you agree to receive SMS messages including:

Responses to missed calls
Appointment confirmations and reminders
Service-related updates

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP. For assistance, reply HELP.

Consent to receive SMS messages is not required as a condition of purchasing any goods or services.

Klynx does not send unsolicited marketing messages. All SMS communications are limited to transactional and conversational purposes unless separate, explicit marketing consent is obtained.

We maintain records of user consent in accordance with applicable legal and carrier requirements.

4. No Unsolicited Messaging

Klynx does not initiate SMS messages without prior express consent or a direct user-initiated interaction.

5. Data Sharing

We do not sell or share personal information for third-party marketing purposes.

We may share information with trusted service providers (such as telecommunications platforms) solely to operate and improve our services.

6. Data Security

We implement reasonable safeguards to protect personal information from unauthorized access, disclosure, or misuse.

7. Data Retention

We retain information only as long as necessary to:

Provide services
Comply with legal obligations
Resolve disputes and enforce agreements

8. Your Rights

You may:

Opt out of SMS communications at any time by replying STOP
Request access to or deletion of your personal information, where applicable

9. Contact Information

For questions regarding this Privacy Policy:

Email: support@getklynx.com

10. Jurisdiction

This policy is governed by the laws of the United States.

Klynx is a service provided by Get Right Business Services.